NameDescriptionTypeAdditional information
type

string

None.

id

integer

None.

carrier_id

integer

None.

cluster_name

string

None.

feedback_form

string

None.

created_at

date

None.

completed

boolean

None.

completion_time

integer

None.

country_code

string

None.

email

string

None.

phone

Object

None.

custom_fields

CustomFields

None.

satisfaction_ratio

integer

None.

question_answers

Collection of QuestionAnswer

None.

time

integer

None.

updated_at

date

None.

resolved_in

string

None.

resolved_1_time

string

None.

re-opened_time

Object

None.

resolved_2_time

Object

None.

answers

Dictionary of string [key] and string [value]

None.

deleted_answers

Collection of Object

None.

total_question_answers

integer

None.

questions

Dictionary of string [key] and Question [value]

None.

team_id

integer

None.